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CV

Joke Dijkstra-Hogen Esch

1984–1990

Atheneum CSA te Aalten

1990–1995

RUG Groningen – Farmacie

1995–1997

RUG Groningen Apothekersopleiding

 

SKILLS & COMPETENCES

Process Improvement – Strategic Planning – Verbal & Written Communication – Attention to Detail – Thoroughness – Dealing with Complexity

GMP ⭐⭐⭐⭐⭐
GCP ⭐⭐⭐⭐
ISO 9001 ⭐⭐⭐⭐
ISO 15189 ⭐⭐⭐⭐
ISO 17025 ⭐⭐⭐
ISO 7396 ⭐⭐⭐⭐⭐
LEAN SIX SIGMA ⭐⭐⭐⭐
GAMP 5 ⭐⭐⭐

BUSINESS EXPERIENCE

2018–present  Auditor / Consultant QAble, Drachten

-Services include audits, management support, training, coaching and advice on quality-related issues, risk management, validations and lean six sigma.

2012–2018      Pharmacist Quality Assurance / Qualified Person
University Medical Center Groningen (UMCG), Groningen

-Managing QA systems to define, implement and assure compliance to appropriate (regulatory) guidelines regarding pharmaceutical practices
-Involved as Qualified Person in development and manufacture of (biotechnological) drugs
-Planning, execution and monitoring of activities regarding medical gases
-Planning, execution and monitoring of quality related activities regarding pharmaceutical patient care and clinical research.

2007–2012      QA Compliance Manager / Qualified Person
DSM Biologics (DSM Pharmaceutical Products), Groningen

-Responsible for final disposition to customers of cell banks and bulk products and managing relating activities (Qualified Person)
-Advising to project organization and customers on all relevant cGMP matters and assures appropriate cGMP level of project activities
-Managing QA systems to define, implement and assure compliance to cGMP policies for these systems, including proposing and implementation of improvements
-Providing assistance and informing departments about changes in regulatory guidelines and supporting customers in regulatory guidelines related to the submission and maintenance of their product applications and approved licenses.
-Hosting FDA and EMA audits.

2004–2007      Clinical Trial Pharmacist
Xendo Drug Development, Groningen

-Management of Pharmacy section of Clinical Pharmacology Unit
-Responsible for all aspects of production and accountability of investigational medicinal products and other drug products used during clinical studies
-Implementation of new techniques within pharmacy section
-Release of drug products for clinical use (Qualified Person)

2002–2004      Manager Medical Department
Bional Holding, Gorredijk

-Management of Medical Department, responsible for Research & Development, Regulatory Affairs, Quality Assurance, and Training & Education divisions.
-Responsible for quality system and regulatory submissions

COURSES

2017     Appreciative enquiry for compliance audits (Kerteza)
2015     Education Lean Six Sigma Black Belt IBIS/UVA University of Amsterdam
2015     Course ISO 17025 (Kerteza)
2013     Masterclass NEN-EN-ISO 15189 (NEN-ISO/Kerteza)
2013     Masterclass Medische Gassen NEN-EN-ISO 7396-1
2013     Internal audit+ training for advanced auditors (V-KAM)
2012     Training RvA/CCKL guidelines (Kerteza)
2012     Course Train the GMP Trainer (DBA-NSF)
2010     Course Human Failure Analysis Techniques (DBA-NSF)
2010     Course Viral Safety for Biotechnologicals (Newlab)
2009     PDA Workshop Monoclonal antibodies (PDA)
2008     Statistics (DSM)
2008     Course Drug Regulatory Affairs (RXN Regulatory Affairs)
2008     Education BODL Module 4: “Biotechnology” at Delft University of Technology
2007     Forum/Course Qualified Person (QP Association)
2006     Course “GMP advanced” (Xendo Drug Development Services)
2005     Course Process Analytical Technology (
2005     Course Good Clinical Practice (Xendo Drug Development Services)
2004     Course GMP (Xendo Drug Development Services)
2004     Course “Good Clinical Practice” (Groningen University Institute for Drug Exploration)
2003     Course “GMP Middle Management” (PCS)
2002     Course “Good Research Practices (GCP/GLP)” Rijks Universiteit Groningen
2000     Management education for pharmacists (2 year education)

INVITED LECTURES AND TEACHING

2015 Risk management for quality professionals at UMCG
2012-2018        Hospital Pharmacy at University of Groningen regarding GMP guidelines, quality management and medical gases
2011-2013        Course Good Manufacturing Practice (Wenckebach)
2007-2012        Several in-house lectures regarding quality and regulatory affairs
2002                International Phytotherapy Conference at Lithuania
2002-2003        Phytotherapie at University of Groningen